Help Center

Get the answers you need. Search our knowledge base or browse by category.

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Buying a Vehicle

Find answers about searching, comparing, and purchasing vehicles

12 articles
  • β€’ How to search for vehicles
  • β€’ Understanding vehicle details
  • β€’ Contacting dealers
  • β€’ Scheduling test drives

Selling Your Vehicle

Learn how to list and sell your vehicle on PitTrix

10 articles
  • β€’ Creating a listing
  • β€’ Pricing your vehicle
  • β€’ Managing inquiries
  • β€’ Completing the sale

Account Management

Manage your account settings, profile, and preferences

8 articles
  • β€’ Creating an account
  • β€’ Password reset
  • β€’ Profile settings
  • β€’ Notification preferences

Payments & Billing

Questions about pricing, payments, and subscriptions

9 articles
  • β€’ Subscription plans
  • β€’ Payment methods
  • β€’ Billing history
  • β€’ Refund policy

Safety & Security

Stay safe and protect your information on PitTrix

7 articles
  • β€’ Verified dealers
  • β€’ Fraud prevention
  • β€’ Privacy settings
  • β€’ Report issues

Dealer Services

Help for dealers using PitTrix platform features

15 articles
  • β€’ Inventory management
  • β€’ Lead management
  • β€’ Analytics dashboard
  • β€’ AI features

Get in Touch

Phone Support

Mon-Fri 9AM-6PM PST

+1 (604) 123-4567

Email Support

Response within 24 hours

support@pittrix.com

Live Chat

Mon-Fri 9AM-6PM PST

Available on website

Knowledge Base

24/7 self-service

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Frequently Asked Questions

View All FAQs β†’

How do I create an account?

Click the "Sign Up" button in the top right corner and follow the registration process. You can sign up as a buyer or dealer.

Is PitTrix free to use?

Yes, PitTrix is completely free for buyers. Dealers have access to free and paid subscription plans with additional features.

How do I report a problem?

Use the "Report" button on any listing or contact our support team directly at support@pittrix.com.

Can I cancel my subscription?

Yes, you can cancel your dealer subscription at any time from your account settings. No cancellation fees apply.

Need Immediate Assistance?

Our support team is available Monday-Friday, 9AM-6PM PST

For urgent dealer account issues, call our 24/7 emergency line at +1 (604) 123-HELP