Help Center
Get the answers you need. Search our knowledge base or browse by category.
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Buying a Vehicle
Find answers about searching, comparing, and purchasing vehicles
- β’ How to search for vehicles
- β’ Understanding vehicle details
- β’ Contacting dealers
- β’ Scheduling test drives
Selling Your Vehicle
Learn how to list and sell your vehicle on PitTrix
- β’ Creating a listing
- β’ Pricing your vehicle
- β’ Managing inquiries
- β’ Completing the sale
Account Management
Manage your account settings, profile, and preferences
- β’ Creating an account
- β’ Password reset
- β’ Profile settings
- β’ Notification preferences
Payments & Billing
Questions about pricing, payments, and subscriptions
- β’ Subscription plans
- β’ Payment methods
- β’ Billing history
- β’ Refund policy
Safety & Security
Stay safe and protect your information on PitTrix
- β’ Verified dealers
- β’ Fraud prevention
- β’ Privacy settings
- β’ Report issues
Dealer Services
Help for dealers using PitTrix platform features
- β’ Inventory management
- β’ Lead management
- β’ Analytics dashboard
- β’ AI features
Popular Articles
Quick Links
Get in Touch
Phone Support
Mon-Fri 9AM-6PM PST
+1 (604) 123-4567
Email Support
Response within 24 hours
support@pittrix.com
Live Chat
Mon-Fri 9AM-6PM PST
Available on website
Knowledge Base
24/7 self-service
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Frequently Asked Questions
View All FAQs βHow do I create an account?
Click the "Sign Up" button in the top right corner and follow the registration process. You can sign up as a buyer or dealer.
Is PitTrix free to use?
Yes, PitTrix is completely free for buyers. Dealers have access to free and paid subscription plans with additional features.
How do I report a problem?
Use the "Report" button on any listing or contact our support team directly at support@pittrix.com.
Can I cancel my subscription?
Yes, you can cancel your dealer subscription at any time from your account settings. No cancellation fees apply.
Need Immediate Assistance?
Our support team is available Monday-Friday, 9AM-6PM PST
For urgent dealer account issues, call our 24/7 emergency line at +1 (604) 123-HELP
