Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: September 24, 2025
Overview
PitTrix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive platform, including our website and mobile applications.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Account credentials and profile information
- Business information for dealers (company name, address, license numbers)
- Communication preferences and marketing consents
- Vehicle preferences and search history
Usage Information
We automatically collect certain information when you use our services:
- IP address and location data
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our platform
- Click patterns and user interactions
- Search queries and filter preferences
Cookies and Tracking
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. See our Cookie Policy for detailed information.
How We Use Your Information
We use collected information for the following purposes:
Service Provision
- • Process transactions and payments
- • Connect buyers with dealers
- • Provide customer support
- • Send service notifications
Platform Improvement
- • Analyze usage patterns
- • Improve user experience
- • Develop new features
- • Conduct research and analytics
Communication
- • Send marketing communications
- • Provide account updates
- • Respond to inquiries
- • Send promotional offers
Legal Compliance
- • Verify dealer credentials
- • Prevent fraud and abuse
- • Comply with legal obligations
- • Protect platform security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
With Dealers (Buyer Consent Required)
When you contact a dealer about a vehicle, we share your name, email, and phone number with that dealer to facilitate communication. This only occurs with your explicit consent.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
Legal Requirements
We may disclose information if required by law, court order, or to protect our rights, property, or safety, or that of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure with regular security audits
- Access controls and employee training on data protection
- Regular security updates and patches
- Encrypted storage of sensitive information
- Regular backups with secure storage
Your Rights and Choices
You have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal data in a portable format.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your personal data (subject to legal requirements).
Marketing Opt-out
Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at privacy@pittrix.com or through our contact form.
International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also provide notice through other means as required by law.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@pittrix.com
Phone: +1 (604) 123-4567
Address: 123 Robson Street, Vancouver, BC V6Z 1A1, Canada